Our Services
Telehealth Primary Care
Virtual primary care visits make it easier to access care when an in-person visit is not required. Available for established and eligible new patients in Buffalo and Western New York.
When Is Telehealth Appropriate?
Telehealth makes it easier to access primary care when an in-person visit is not required. Many follow-up concerns, medication reviews, and stable chronic disease check-ins can be handled effectively through a virtual visit.
Not every concern is appropriate for telehealth. Kura Health will help determine whether your concern can be safely addressed virtually or if you need to be seen in person.
Appropriate Uses for Telehealth
The following are examples of concerns that may be appropriate for a virtual visit.
Follow-Up Visits
Routine follow-up after an in-person visit to discuss progress and adjust plans.
Lab Review
Review and discuss lab results and what they mean for your care.
Medication Review
Discuss current medications, side effects, and refill needs.
Stable Chronic Disease Check-Ins
Monitor chronic conditions when stable and no new symptoms are present.
Virtual Sick Visits
Some acute concerns that do not require a physical examination.
Care Planning
Discuss care plans, referrals, and next steps.
When In-Person Care Is Needed
Some symptoms and conditions require in-person evaluation, urgent care, emergency care, physical examination, imaging, or specialist evaluation. Virtual visits are not appropriate for every concern.
- Symptoms requiring a physical examination
- Conditions needing diagnostic imaging (X-ray, CT, MRI)
- Severe or acute symptoms requiring urgent evaluation
- New symptoms that cannot be adequately assessed virtually
- Conditions requiring procedures or in-person testing
- Chest pain, severe shortness of breath, or stroke-like symptoms (call 911)
Not for Emergencies
Telehealth is not for medical emergencies. If you are experiencing chest pain, severe difficulty breathing, stroke symptoms, or any life-threatening emergency, call 911 or go to the nearest emergency department immediately.